Podcast Archives - Page 6 of 8

Advocating for Women in Tech

In this inspiring episode of Behind the Growth, we celebrate Lisa Sutherland, Senior Director of Emerging Markets at Rogers Communication. More than a leader, Lisa is a dedicated advocate for diversity, equity, inclusion and belonging, and shares invaluable insights with our host, Mudassar Malik. The episode starts with Lisa recounting her professional journey at Rogers […]

The Future of Self-Service

In this episode of Behind the Growth, host Mudassar Malik engages in a thought-provoking conversation with Ryan Chong, Senior Director of Digital Service and Support at Rogers Communications. From the evolution of self-service to its future, the conversation uncovers great inights about the customer experience landscape. As the discussion unfolds, Ryan emphasizes the pivotal role […]

Centralizing Data Strategies for AI Success

In this episode of Behind the Growth, host Imran Mian engages in an insightful discussion with Ujjwal Goel, Senior Director at Loblaw Companies Limited. Their conversation delves into the crucial role of data strategy within the realm of artificial intelligence and machine learning. Ujjwal underscores the critical importance of a robust data strategy for organizations […]

Revolutionizing Backend Development

In the latest episode of Behind the Growth, host Mudassar Malik is joined by Luca Maraschi, Co-Founder and CEO of Platformatic. Luca shares his rich career journey, from working in various roles in different industries, including gaming and tech, to founding and exiting various companies. Luca discusses the importance of different perspectives, emphasizing how working […]

Driving Innovation in the Financial Industry

In this episode of Behind the Growth, join Mudassar Malik as he sits down with Managing Director of ASG and Simplii Financial, Jimmy Dinh. Jimmy describes his university days as a computer engineer during the transformative dot-com boom, shedding light on the challenges and opportunities he encountered at the start of his career. He was […]

Strategizing & Scaling Agile Transformation

In the latest episode of Behind the Growth, host Mudassar Malik engages in a candid conversation with Sorin Hogiu, an Agile Transformation Leader. Sorin’s incredible tech journey, spanning across countries and industries, started in Romania and led him to extraordinary experiences. He shares insights from his early forays into networking, his transition to software development, […]

Harnessing AI for Engagement and Adoption

Join host Imran Mian in this captivating episode of Behind the Growth as he dives deep into the world of AI and digital engagement with Robert Simon, the Senior Manager of Digital Adoption at Bell Canada. Prepare to be inspired as Robert takes us on a fascinating journey, from his initial discovery of a passion […]

The Intersection of AI and Digital Customer Experience

In this episode of Behind the Growth, host Mudassar Malik sits down with Chris Madan, VP of Digital Sales & Service at TELUS. Chris shares his unique career journey across Aviation, Financial Services and Telecommunications, emphasizing the common thread – a focus on customer experience. As the custodian of TELUS’s digital storefront, Chris and his […]

The Do’s and Don’ts of Digital Business

In this episode of Behind the Growth, Imran sits down with Corby Fine, a marketing leader, to discuss the ever-evolving world of digital. Corby discusses the shift in investments towards the inner workings of a digital business, emphasizing the critical importance of flexibility and adaptability in today’s rapidly evolving digital landscape. As a respected voice […]

The Power of People & Culture

Join Mudassar Malik in this episode of Behind the Growth as he sits down with Gaurav Bhatia, CMO at PenFed Credit Union, to uncover the secrets behind PenFed’s success, which according to Gaurav, are anchored in their people and culture. Gaurav shares how critical it is to be part of a team that believes in […]

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