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The Human Element in the Age of GenAI

The Human Element in the Age of GenAI

In this episode of Behind the Growth, Imran Mian engages with Andrea De Mauro, a renowned Data & Analytics Leader, Author, and Executive Advisor, to explore the intricacies of artificial intelligence (AI), particularly Generative AI, and its human-centric challenges. Andrea shares insights from his extensive experience, emphasizing the importance of ethical considerations and the human […]
Transforming the Travel Experience

Transforming the Travel Experience

In this episode of Behind the Growth, Imran Mian hosts Ramzi Rahbani, VP of Product & Customer Platforms at FlightHub, to discuss digital transformation within the travel industry. With extensive experience in steering digital transformation across industries, Ramzi shares insights from both the banking and travel sectors, drawing parallels between the two and revealing how […]
The Rise of eSIMs in the Tech Ecosystem

The Rise of eSIMs in the Tech Ecosystem

In this Behind the Growth episode, Mudassar Malik chats with Larry Baziw, exploring the intersection of eSIM technology and the telecom industry. They dive into how eSIMs are shaping the future, offering insights into the technology’s flexibility and impact on consumer experiences. Drawing from his unique blend of interests in technology and music, and an […]
The Transformative Power of AI in Sustainability

The Transformative Power of AI in Sustainability

In this episode of Behind the Growth, host Imran Mian welcomes Sedef Akinli Kocak, the Director of Professional Development at the Vector Institute, which has played a pivotal role in advancing Canada as a hub for innovation in the global AI landscape. As Sedef reflects on her journey from academia to leading professional development in […]
Leadership and Innovation in the Banking Sector

Leadership and Innovation in the Banking Sector

In this insightful episode of Behind the Growth, host Mudassar Malik engages with Nelson De Jesus, Senior Vice President and Chief Information Officer at CIBC. They dive into Nelson’s unexpected journey into the banking and IT sector, revealing the serendipitous encounters and choices that shaped his career. Nelson shares his philosophy on leadership, emphasizing the […]
Complexities of AI Implementation in Banking

Complexities of AI Implemention in Banking

In this episode of Behind the Growth, host Imran Mian dives into the ever-evolving world of artificial intelligence with Yannick Lallement, the Chief AI Officer at Scotiabank. They reflect on the transformative journey of AI, particularly since the emergence of ChatGPT in late 2022, highlighting how AI has shifted from a buzzword to a crucial […]
Taking Collective Action to Combat Climate Change

Taking Collective Action to Combat Climate Change

In this episode of Behind the Growth, host Imran Mian engages with Vince Gasparro, a leading figure in sustainable finance, to dissect the intertwining worlds of the financial industry, government, and environmental sustainability. The conversation opens with Vince’s professional journey, highlighting his influential roles and deep-rooted commitment to climate action. As the dialogue delves deeper, […]
Advocating for Women in Tech

Advocating for Women in Tech

In this inspiring episode of Behind the Growth, we celebrate Lisa Sutherland, Senior Director of Emerging Markets at Rogers Communication. More than a leader, Lisa is a dedicated advocate for diversity, equity, inclusion and belonging, and shares invaluable insights with our host, Mudassar Malik. The episode starts with Lisa recounting her professional journey at Rogers […]
The future of self-service

The Future of Self-Service

In this episode of Behind the Growth, host Mudassar Malik engages in a thought-provoking conversation with Ryan Chong, Senior Director of Digital Service and Support at Rogers Communications. From the evolution of self-service to its future, the conversation uncovers great inights about the customer experience landscape. As the discussion unfolds, Ryan emphasizes the pivotal role […]
Centralizing Data Strategies for AI Success

Centralizing Data Strategies for AI Success

In this episode of Behind the Growth, host Imran Mian engages in an insightful discussion with Ujjwal Goel, Senior Director at Loblaw Companies Limited. Their conversation delves into the crucial role of data strategy within the realm of artificial intelligence and machine learning. Ujjwal underscores the critical importance of a robust data strategy for organizations […]
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