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When Legacy Cores Become Black Boxes

When Legacy Cores Become Black Boxes

Naresh Babu, AI Technology Leader and Digital Transformation Specialist at mobileLIVE, joins Mudassar Malik to unpack the tough decisions behind core banking modernization. Together, they explore how leaders can balance customer demands, operational resilience, and the rising costs of legacy systems. Naresh shares how his early career as a COBOL developer shaped his understanding of […]
Scaling Enterprise Innovation with Purpose

Scaling Enterprise Innovation with Purpose

Zahid Salman, President and CEO at GreenShield, joins Imran Mian on Behind the Growth to unpack the strategy behind building Canada’s first payer-provider platform, and how a non-profit model is enabling innovation at enterprise scale. Zahid opens with the personal experiences that shaped his purpose-driven approach to leadership and shares how he moved from a […]
Simplifying Org Complexities for Better Results

Simplifying Org Complexities for Better Results

Janet Sherlock, Founder & CEO at Org.Works, joins Mudassar Malik on Behind the Growth to challenge how most companies approach transformation, org design, AI strategy, and why their structures are often built to fail. Drawing from her executive experience and doctoral research, Janet breaks down what she calls “the hidden architecture” that shapes performance across […]
Why Big-Bang Transformations Fail

Why Big-Bang Transformations Fail

Hanni Doch, VP of Digital Technology, joins Mudassar Malik on Behind the Growth to explore what enterprise transformation really looks like when it’s done sustainably, incrementally, and with an eye toward value—not buzzwords. With experience spanning telecom, insurance, banking, and retail, Hanni brings a grounded view into why so many digital initiatives fall short and […]
Architecting Enterprise Systems that Scale with Customers

Architecting Enterprise Systems that Scale with Customers

Charu Pujari, Vice President of Engineering and Data Science at Loblaw Digital, joins Imran Mian on Behind the Growth to break down what it really takes to architect enterprise systems that move fast, scale reliably, and stay relentlessly focused on the customer. Opening the conversation with insights into his early shift from data science into […]
Why Soft Skills Aren’t a ‘Nice to Have’ Anymore

Why Soft Skills Aren’t a ‘Nice to Have’ Anymore

Akua Mensah, Senior Director of Process Engineering & Business Enablement at CIBC, joins host Mudassar Malik on this episode to explore the real drivers of transformation—and why soft skills aren’t just a “nice to have,” but a strategic necessity. Drawing from her work leading process design, service improvement, and enterprise change across banking and consulting, […]
An Integrated Go-To-Market System

An Integrated Go-To-Market System

Sid Kumar, Head of Global GTM Strategy & Planning at Databricks, joins host Mudassar Malik on Behind the Growth to unpack what it really takes to design and run a connected go-to-market engine—one that aligns across marketing, sales, customer success, and operations, from first touch to renewal. Sid shares hard-earned lessons from leading GTM functions […]
Balancing Product Innovation with User Value & Business Urgency

Balancing Product Innovation with User Value & Business Urgency

Hamza Qamar, Senior Director of Product, Innovation & Design at mobileLIVE, joins Mudassar Malik on Behind the Growth to break down what it really takes to lead product innovation inside enterprise environments—and why technical talent alone doesn’t cut it. Starting with a story from his early days as a software engineer, Hamza explains how a […]
Embedding AI Into Daily Decision-Making

Embedding AI Into Daily Decision-Making

Justin Bundick, Managing Director of AI and Data Transformation at Southwest Airlines, joins host Imran Mian to explore the real-world complexities of scaling AI in one of the world’s most operationally intense industries. With a focus on turning experimentation into enterprise impact, Justin outlines what most organizations overlook when moving beyond pilots—highlighting the critical role […]
What’s Driving Digital Adoption in Banking

What’s Driving Digital Adoption in Banking

Vipul Lalka, Vice President of Canadian Personal Banking Digital Transformation and Strategy at TD, joins Behind the Growth to discuss how technology is reshaping banking. He breaks down the challenges and opportunities in driving digital adoption, from modernizing legacy systems to meeting evolving customer expectations. He shares insights on TD’s approach to digital strategy—balancing innovation […]
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