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Related Posts about : case-studies

Big Data to Identify Key Parameters for one of Canada’s Largest Fleet Tracking Companies

Big Data to Identify Key Parameters for one of Canada’s Largest Fleet Tracking Companies

Introduced AI-driven processing to derive real-time insights that boosted customer retention and increased churn rates.
Integrating AI to ensure seamless delivery and compatibility of devices

Integrating AI to ensure seamless delivery and compatibility of devices

Implemented AI-enhanced features to boost device performance and align applications with real-time consumer needs.

AI-enhancing real-time customer engagement applications

AI-enhancing real-time customer engagement applications

Created a mobile survey (with NLU/NLP synthesis), issue reporting platform, and SDKs for real-time customer engagement applications
Click to read case study on "Improving Customer Conversion Ratio in eCommerce Experience"

Improving eCommerce Experience to Increase Customer Conversion

Redesigned a hybrid solution to overcome privacy concerns, address check failures, and lengthy verifications.
Three smiling people sitting at a table using mobile devices

Optimizing the Activation Flow & the End-to-End Digital Experience

The telecom operator needed to revamp their E2E Digital Experience across web, tablet, and mobile that is more intuitive with minimum clicks to complete the task. They also wanted to enable both their current and future business users with the capability of adding and editing content on its website without having to reply on IT assistance.

Top Talent Placement for Program Design & Delivery

Bell’s current self-serve platform that included MyBell, Virgin, and PC Mobile lacked the flexibility to offer an optimal customer experience. A detailed assessment of their hybrid apps indicated a suboptimal customer experience and lower NPS.
Better Experience for Customers and the Health Service Provider

Better Experience for Customers and the Health Service Provider

Enhanced user and provider experience through service design and process optimization.
Driving Sales & Improving Customer Experience Through Digital

Driving Sales & Improving Customer Experience Through Digital

Enhanced customer experience and sales through digital transformation strategies and enterprise app development.
Ensuring Seamless End-to-End Experience with SI Testing

Ensuring Seamless End-to-End Experience with SI Testing

Delivered an integrated solution ensuring seamless end-to-end experience with system integration (SI) testing.
An illustration of dollars overlaid with a city landscape

Innovation in Retail Banking with Hybrid E2E Test Automation

Decade-old legacy systems still underpin much of banking operations for many financial institutions, despite efforts to modernize. Building new technology around it while still supporting legacy systems and ensuring security is highly complex. Testing different end-points and applications involved in a single transaction, such as opening an account, is challenging. To keep up with trends […]
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