Skip Navigation
case Study

Two Flagship Devices Certified Across Every Canadian Tier-1 Carrier, Ahead of Schedule

5 min read • August 2026

A device maker’s aggressive release calendar was only as strong as the certification behind it, and every launch had to clear the entire Canadian telecom ecosystem without slipping.

Executive Summary

“An aggressive release calendar is only as strong as the certification behind it.”

The device manufacturer needed to maintain an aggressive Canadian release strategy without sacrificing performance or quality. Every device had to be seamlessly supported across the Canadian telecom ecosystem, including new and upcoming service technologies.

With the goal of ensuring device quality and performance across all Canadian Tier-1 operators, ML arteka leveraged expertise in Device Certification, Field Network, Live Production, and R&D Lab, and a long history with Tier-1 operator specifications across VoLTE and VoWiFi, to build a turnkey solution. Working directly with the manufacturer’s R&D teams, the team provided immediate root cause analysis and actionable recommendations.

The result: two flagship devices released across all Canadian Tier-1 operators and their sub-brands ahead of schedule, plus a further launch with another operator in Montreal.

Business Outcomes

Deep operator expertise, delivered as a turnkey practice, kept quality high while the release calendar stayed aggressive.

2
Flagship devices certified

Across all Canadian Tier-1 operators and sub-brands.

Ahead
Of schedule

Supporting an aggressive release strategy.

VoLTE / VoWiFi
Tier-1 specs covered

Across new and upcoming service technologies.

The Transformation

A turnkey path from device to certified launch.

  • 1
    AlignCertify Against Tier-1 SpecsApplied a long history with Tier-1 operator specifications across VoLTE and VoWiFi to define what certification required.
  • 2
    CombineFour Domains, One ViewBrought together Device Certification, Field Network, Live Production, and R&D Lab expertise.
  • 3
    CollaborateWork with the R&D TeamsPartnered directly with the manufacturer’s R&D teams for immediate root cause analysis.
  • 4
    AccelerateA Simpler Path to More OperatorsApplied a simpler strategy that enabled a further flagship launch with another operator in Montreal.

The Business Challenge

An Aggressive Calendar Meets a Complex Ecosystem

Every device had to work across the entire Canadian telecom ecosystem, including emerging service technologies, without slowing releases.

📱

Aggressive release strategy

Quality and performance could not be sacrificed for speed.

📡

Full ecosystem support

Seamless support across the Canadian telecom ecosystem was required.

New service technologies

New and upcoming technologies had to be supported at launch.

Business Outcomes in Detail

What the Numbers Mean

2Flagship devices certified

Across all Canadian Tier-1 operators and sub-brands.

AheadOf schedule

Supporting an aggressive release strategy.

VoLTE / VoWiFiTier-1 specs covered

Across new and upcoming service technologies.

Technology Snapshot

Expertise That Certifies

Device Certification
Turnkey certification against Tier-1 operator specifications.

Field Network and Live Production
Real-world validation across the operator ecosystem.

R&D Lab
Immediate root cause analysis with the manufacturer’s teams.

VoLTE and VoWiFi
Coverage of key Tier-1 service technologies.

ML arteka Executive Insight

Certification is where a release calendar succeeds or slips. Turning deep, hard-won operator expertise into a turnkey practice let the manufacturer move fast and land every device across the ecosystem.

Executive Questions and Answers

The questions leadership tends to ask when evaluating an approach like this.

Speed
How do you certify ahead of an aggressive schedule?

By combining certification, field, production, and R&D expertise with a long history of Tier-1 specifications, so issues are found and resolved early rather than at the finish line.

Coverage
What does full ecosystem support mean?

Devices are validated across all Canadian Tier-1 operators and their sub-brands, including service technologies like VoLTE and VoWiFi.

Partnership
How closely do you work with the manufacturer?

Directly with their R&D teams, providing immediate root cause analysis and actionable recommendations throughout.